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Setup FlatRateNOW
First Setup Phase
Second Setup Phase
Third Setup Phase
Admin Guide
Configuration
Task Management
Partner
Invoices
Quotes
Subscription Management
Dashboard
Purchase Order Feature
User Guide
New Quote
Job List
Active Quote
Active Invoice
Catalogue
Scratchpad
STC Rebate
ScratchPad
Integrations
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Brighte
Task Template Modification
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Reece
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January 2020
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September 2020
November 2020
January 2021
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August 2021
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Developer Release Notes
Back to home
Support Center
User Guide
Setup FlatRateNOW
First Setup Phase
Second Setup Phase
Third Setup Phase
Admin Guide
Configuration
Task Management
Partner
Invoices
Quotes
Subscription Management
Dashboard
Purchase Order Feature
User Guide
New Quote
Job List
Active Quote
Active Invoice
Catalogue
Scratchpad
STC Rebate
ScratchPad
Integrations
Brighte
ServiceM8
Trustpilot
Stripe
Xero
ReeceMax
SimPRO
FAQ's
Brighte
Task Template Modification
Device Settings
Reece
Latest Release Notes
January 2020
March 2020
April 2020
May 2020
June 2020
July 2020
Archive
September 2020
November 2020
January 2021
July 2021
August 2021
Legal Information
Developer Release Notes
User Guide
The walk-through section for the FlatRateNOW user. Learn all there is to know about the app from creation to payment.
New Quote
Creating a New Job From The App
Add Quote In App
Creating A New Customer
Job List
Creating a new quote from the job list
How do I claim a job in FlatRateNOW?
Downloading Quote/Job From Job Management System
Active Quote
Deselecting Tasks while in the Quote Screen
How do I add ad hoc products to my Purchase Order?
How to create a vehicle or office stock order
How to save a Purchase Order as PDF or send via email
Using Labour Adjustment
Utilising the Suggested Add on tasks
Using TSK tasks
Making Tasks Complimentary
Understanding the FlatRateNOW Quote Screen
Using the FlatRateNOW Catalogue to Build The Quote
Making changes to your customer on an active quote
Adding Notes to your Active Quote
Changing Pricing Tiers on Your Task
The Pricing Adjustment Tool
Accepting a Quotation In FlatRateNOW App
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Active Invoice
Invoicing a Completed Job
Collecting Payments for Completed Jobs
Sending your client a payment statement
Sending Payment Receipts to your client
Catalogue
Modifying Task Headings & Descriptions
How to include or exclude product images from the quote document
Configuring Product Favourites In App View
Setting Up Task Favourite Settings In App View
Navigating the Catalogue
The Different FlatRateNOW Tasks
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Scratchpad
What is the Scratchpad?
STC Rebate
Apply STC Rebate to your Quotation