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Reece
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Back to home
Support Center
FAQ's
Setup FlatRateNOW
First Setup Phase
Second Setup Phase
Third Setup Phase
Admin Guide
Configuration
Task Management
Partner
Invoices
Quotes
Subscription Management
Dashboard
Purchase Order Feature
User Guide
New Quote
Job List
Active Quote
Active Invoice
Catalogue
Scratchpad
STC Rebate
ScratchPad
Integrations
Brighte
ServiceM8
Trustpilot
Stripe
Xero
ReeceMax
SimPRO
FAQ's
Brighte
Task Template Modification
Device Settings
Reece
Latest Release Notes
January 2020
March 2020
April 2020
May 2020
June 2020
July 2020
Archive
September 2020
November 2020
January 2021
July 2021
August 2021
Legal Information
Developer Release Notes
FAQ's
We answer your most frequently asked questions.
Where can I learn how to configure FlatRateNOW for my business?
How do I create a service task?
How do I find a task in the app most efficiently?
How do I claim a job?
Is it possible to have multiple quotes on the one invoice?
What happens to pending quotes once accepted?
Can I add another quote to the job?
How can I discount the price of a quote?
Can I customise the price that is created?
What factors are included in pricing each task?
How can I create or reset a user password?
What is the price of subscription?
Is there further support available?
What are the benefits of FlatRateNOW?
Brighte
What are the payment terms available with the Interest Free Brighte Product?
Can I offer 2 different prices to my customer for the same invoice?
What is the current product you offer from Brighte?
Do I need to have an active Brighte account?
What is the minimum and maximum amount my customer can loan?
Can any of my staff use the Brighte integration?
I have questions about my Brighte account, who do I contact?
Do I have control over what repayment terms are available to my customers?
I have a new staff member that is now accredited by Brighte, how do I enable the feature on their account?
Do my customers need to provide a deposit?
I didn’t offer financing during the quoting process; can I offer it at the invoice stage?
Do I need to provide any information to the client for their loan application?
Does my FlatRateNOW login work on the Brighte app?
Can my customer change their mind after receiving the loan approval and pay the job in full themselves?
How many finance forms can I generate on a single quote in FlatRateNOW?
Why can’t my users see the Brighte financing button on the app?
See more
Task Template Modification
Modify Task Template FAQ
Device Settings
Enabling Notifications
Reece
Reece Integration FAQ