Connect my Brighte User with FlatRateNOW User

In this guide, we will walk you through the process of connecting your Brighte User with your FlatRateNOW user.

Before your FlatRateNOW users can offer payment plans, you will need to match the Brighte User to the FlatRateNOW user. This is extremely important for security reasons.


  1. Open your Office View (
    Office View-1
  2. Select Configuration
  3. Click 'Link Users'
    link users
  4. Select the 'User Id' field and match to the correct person
    user Id field select the right person
    1. Please Note: The user ID you are selecting will be the FlatRateNOW user. The information you can see under First Name, Last Name and E-mail is what is available in Brighte.
  5. Click on the next user to save your entry
    click on the next person to save the user entry
  6. Click Apply to save your settings

If you are not able to link your users, you may not have connected your Brighte correctly. View our 'How do I connect Brighte' guide.