July-23 2020 Update

In this article, we explain the update deployed on July 23rd 2020.

Version 1.2.3 was deployed on the 23rd of July and included the following changes to FlatRateNOW.

 

Customers

  • Previously, a customer was only accessible by the user that created the record. We have now improved the FlatRateNOW app to allow ALL users of the business to access all customers
  • All users can now create jobs for any customer.
  • All users can now update customer details to ensure their record is up to date.

 

Claim Job Feature

The improvement to the Customer accessibility has resulted in a significant increase to the performance and reduced the load times for claiming jobs.

 

ServiceM8

  • Performance update deployed for creating new jobs from ServiceM8 integration
  • When accepting quotes in FlatRateNOW, a bug would cause a connection issue that resulted in tasks disappearing or being duplicated in the Quotes/Invoices tab of ServiceM8. We have deployed an update which checks the ServiceM8 system to ensure that you receive exactly what was on the FlatRateNOW quote.
  • To improve the reliability and stability of the FlatRateNOW/ServiceM8 integration, we have also added an automatic retry process that will make sure your quote information gets to ServiceM8.