Latest Release Notes
Developer Release Notes
Enable 'Customer Not Present' in Acceptance Screen
There are times when you would like to approve a quote internally or you may have a customer such as a Real Estate Agent or Strata Committee where a signature is not required.
To by-pass the requirement for the Customer's signature, you can use the 'Customer Not Present' feature.
This feature needs to be turned on from your configuration - to do so, follow these steps.
- Go to Office Portal (https://live.flatratenow.net)
- Go to Configuration
- Select the Configuration Tab
- Tick to enable 'Allow Accepting Quote Without Customer Signature'
- Click 'Apply' at the top to save