Creating and Managing Users in FlatRateNOW

This article will guide you through creating new users, managing existing users and updating passwords.

Before you begin, it is important to understand the 3 different user-types that are available to you within FlatRateNOW.

A detailed explanation is available in 'The Different Types of Users'.
To create new users, please follow the below:
In the Admin Console, click on Partners/Users:
Tap Create
User 1
  1. At the very top, please enter your employee's full name.
  2. Choose the appropriate user type:
    1. Office user
    2. Sales
    3. Manager
  3. Add their email address - this email address MUST be unique to FlatRateNOW
  4. Decide if you would like to send the employee an invitation to set their password by choosing 'Yes' or 'No' for Send signup email
  5. Tap Save at the top of the screen

Change a User Login or Password

In the Admin Console, in Partners/Users tap on the User you wish to Editedit user

Tap Edit Login
Tap Change Password
change pass
Enter New Password
Tap Change Password
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