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Release Notes - July 2026

We've rolled out a set of updates across FlatRateNOW to help you build smarter quotes, present more flexibly, and keep your admin in sync. Here's what's new.

  • ai Quote Review Version 1.1
  • SMS now available to send your Presentations
  • Preset Pricing Tiers - Labour Adjustment
  • ServiceM8 Badges now supports multiple tasks
  • End of Day Summary now includes a CSV

Here are the detailed updates notes:

Quote Review V1.1 — now powered by $2.5 billion in quote data

Quote Review has had a significant upgrade:

  • Data is now grouped by Job, not by Quote. A single job often spans more than one quote over time — for example, a plumber quotes for a leaking tap, then later in the same job quotes for a new water meter. Same job, different quote number. By grouping at the job level, Quote Review picks up these follow-on opportunities that appear after the initial quote, rather than just the obvious tasks you'd already include.
  • Suggestions are now driven by co-occurrence — tasks that commonly appear together on the same job — rather than acceptance rates. This surfaces the more obscure opportunities and improves the range and quality of ideas.
  • Australian & New Zealand Standards are now applied to quote suggestions, so relevant standards surface as part of the review.
  • State-based rules are now applied too. These are specific to individual states rather than national standards, and currently include:
    • QBCC (Queensland Home Warranty Scheme) — rules for Form 4 and Form 4a. For more information, see the QBCC's home warranty insurance page.
    • SA Water (Water Meters) — if a quote includes a water meter related task, Quote Review will advise you to remove the task and contact SA Water.

Learn more about the Quote Review feature here: https://support.flatratenow.net/knowledge/allie-quote-review-function

SMS for Presentations

You can now send a Presentation to your client via SMS. If your client would like time to consider the options you've provided, send the Presentation straight to their phone as an SMS so they can review it in their own time.

See below:

Preset Pricing Tiers — now with Labour Adjustment

Pricing Tiers now supports Preset Labour Adjustment. Alongside the existing Price ($) and Price Percentage (%) options, you can now set an adjustment as time.

See below:

ServiceM8 Badges — now support multiple tasks

A ServiceM8 Badge can now be applied to more than one task. When a badged task is accepted on a quote, it will add to the Job, the Client record, or both — depending on how you set up the link.

See below:

End of Day Summary — now includes a CSV

The End of Day Summary email now includes a CSV file, so you can feed your data into third-party apps.