PAYMENT FEATURE TERMS AND CONDITIONS
This Agreement (the "Agreement") is entered into by and between Green Bicycle Pty Ltd ACN 629 165 733 trading as Flat Rate NOW, hereinafter referred to as the "Company" or "Merchant," and the user, hereinafter referred to as the "User."
1. Acceptance of Terms
By accessing and using the Payment feature provided by the Company, the User agrees to be bound by the terms and conditions outlined in this Agreement. If the User does not agree with these terms, they should not use the Payment feature.
2. Description of Service
The Payment feature allows Users to accept Payments directly through the Company's application. The Company acts as the Merchant of Record, processing transactions on behalf of the User. The Company uses the secure payment platform Zai (“Provider”) as the basis for its Payment feature. For more information on Zai, please visit their website here.
3. User Responsibilities
3.1 Account Information: The User is responsible for maintaining accurate and up-to-date account information, including but not limited to banking details and contact information.
3.2 Compliance: The User agrees to comply with all applicable laws and regulations related to the use of the Payment feature. The Company reserves the right to conduct checks on the User, including but not
limited to credit checks, at any time to determine whether the User may be granted access to the Payment feature.
4. Transaction Processing
4.1 Authorization: The User authorizes the Company to process credit card transactions on their behalf.
4.2 Fees: Fees payable to the Provider and the Company for use of the Payment feature will appear as a surcharge on any invoice issued through the Payment feature. Subject to clause 5.3 below this surcharge will be payable by the recipient of the invoice, being the User’s client.
4.3 Processing times: Payments may take up to 2-3 business days to be processed and remitted to the User. The Company makes no warranty, representation or guarantee that payments will be remitted to the User within a certain timeframe.
5. Rebates
5.1 The Company will remit a rebate of 20% (or whatever percentage as may be decided by the Company from time to time in its sole discretion) its portion of the fees as described in clause 4.2 above to any User using the Payment feature (“Rebate”).
5.2 The Rebate will be remitted to the User on a quarterly basis, or however often the Company decides from time to time in its sole discretion.
5.3 In the event that a chargeback occurs i.e. a User client reasonably believes that their card may have been fraudulently charged to pay a User invoice (including any surcharges as described in clause 4.2 above) and a transaction dispute commences with the client’s financial institution so that the transaction can be reversed, the Company reserves the right to withdraw or offset funds from any User’s rebate
amount in order to reimburse the amount of the chargeback to a User’s client.
6. Security
The Company employs industry-standard security measures to protect the User's data; however, the User acknowledges that no system is completely secure, and the Company is not liable for any unauthorized access or data breaches. Data processed through the Payment feature will be processed in accordance with the Provider’s privacy policy available here.
7. Termination
The Company reserves the right to terminate the User's access to the Payment feature and/or entitlement to receive a Rebate at its sole discretion, with or without cause.
8. Limitation of Liability
The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the Payment feature.
9. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of New South Wales, Australia.
10. Amendments
The Company reserves the right to amend these terms and conditions at
any time. Users will be notified of any changes, and continued use of the Payment feature constitutes acceptance of the revised terms.
11. Contact Information
For questions or concerns regarding this Agreement, please contact info@flatratenow.net.