Any industry involving customer service presents an opportunity for hostilities and objections to arise. It’s critical that...
Marcel Donnelly
Recent Posts
Customer Service Tip #2 - Pre-Call Preparation
by Marcel Donnelly on Jun 8, 2021, 10:00:00 AM
Customer Service Tip #1 - The Power of Listening
by Marcel Donnelly on Jun 6, 2021, 12:00:00 PM
How are tradie pricebooks created?
by Marcel Donnelly on Mar 9, 2021, 11:02:30 AM
Creating a pricebook requires time however maintaining the pricebook requires a commitment.
The Task Template Modification Feature
by Marcel Donnelly on Mar 6, 2021, 1:16:27 PM
Our in-app catalogue features over 1,800+ pre-built tasks that are maintained every week by our team.
Improve how you schedule jobs!
by Marcel Donnelly on Feb 19, 2021, 10:48:02 AM
Benefits of getting paid at the end of a job
by Marcel Donnelly on Feb 10, 2021, 11:55:56 AM
Paying for services is only getting easier and easier. Businesses have access to a wide variety of payment methods, all with...
The importance of Same Day Invoicing & Accounting?
by Marcel Donnelly on Feb 4, 2021, 12:03:39 PM
You have completed the job and have cleaned up the area and are ready to leave. You let your client know that you’ll send...
What are your barriers to change and the cost of inaction?
by Marcel Donnelly on Aug 27, 2020, 5:27:35 PM
When we ask our potential clients why they haven’t implemented FlatRateNOW following their free trial period - many told us...
Refer & Receive $10 Credit
by Marcel Donnelly on Aug 18, 2020, 12:58:26 PM
The FlatRateNOW Referral program is a simple one.

